Privacy Policy

At Stelamatics, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information.

Last Updated: March 28, 2025

1. Introduction

This Privacy Policy describes how Stelamatics LLC ("we", "our", or "us") collects, uses, and shares your personal information when you visit our website, use our services, or otherwise interact with us. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide to Us

We collect information you provide directly to us, including:

  • Contact information (name, email address, phone number, company name)
  • Account information when you register for an account
  • Feedback and correspondence (survey responses, testimonials)
  • Transaction information (services purchased, billing details)
  • Marketing information (preferences for receiving communications)

2.2 Information We Collect Automatically

When you use our services, we automatically collect certain information, including:

  • Device information (IP address, browser type, operating system)
  • Usage information (pages visited, time spent on site)
  • Location information (derived from IP address)
  • Cookies and similar technologies (as described in our Cookie Policy)

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Communicate with you about products, services, offers, and events
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize and improve your experience

4. Sharing of Information

We may share your personal information with:

  • Service providers who perform services on our behalf
  • Professional advisors (lawyers, accountants, insurers)
  • Third parties in connection with a business transaction
  • Law enforcement or other third parties to comply with legal obligations

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Restriction of processing of your personal information
  • Data portability
  • Objection to processing of your personal information

To exercise these rights, please contact us at info@stelamatics.com.

7. Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your browsing activities and to distinguish you from other users of our website. This helps us provide you with a good experience when you browse our website and allows us to improve our site. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

8. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We have implemented appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

9. Children's Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information as soon as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Stelamatics LLC
S. Stanevičiaus str. 37, LT - 05529
Vilnius, Lithuania
Email: info@stelamatics.com
Phone: +370 611 233 27